All of the HDPE we use comes from recycled post-consumer and post-industrial plastics, and made in the USA.

HDPE stands for high-density polyethylene, a highly durable plastic that can be recycled indefinitely.

Yes. Our light-stable pigments, combined with UV inhibitors and stabilizers, penetrate the material completely, protecting the lumber from environmental damage. No painting or waterproofing is necessary.

Weights vary by size and style, averaging 25–50 pounds per chair. Each piece is designed to withstand extreme weather yet can be moved easily by one or two people.

The North River Collection is resistant to all New England weather including rain and snow.

All North River Collection Poly contain UV-inhibiting compounds that are fully integrated throughout the material to lock in lasting color and fade resistance.

No. Since the color runs throughout the material, painting isn’t needed. Painting is not recommended and will void the warranty.

No. Sanding will scratch the surface and void the warranty.

Yes. Our materials are extensively tested to perform in hot sun, rain, snow, salt spray, and heavy winds. Covers can help with seasonal cleaning and prolong lifespan.

Yes. You can use a power washer up to 1,500 psi for a deep clean. Otherwise, cleaning with soap, water, some bleach, and a soft brush is easy. Learn more in our Care & Maintenance Tips.

Yes. We stand behind the quality and durability of our products with an exceptional warranty. See the full warranty for details.

We use durable, marine-grade hardware for assembly and longevity.

Unless Requested (Not Recommended) our North River Collection furniture comes fully assembled. Whether you’re looking for delivery or pick up — I will be assembled.

Cushions are crafted from Sunbrella fabrics resistant to weather, sun, salt, mold, and mildew. They’re filled with thick, quick-drying polyester fiber.

Cushions are designed for quick and easy cleaning. See our Care & Maintenance Tips for details.

Yes. You can mix and match our available lumber and fabric options.

Covers aren’t required but can make seasonal cleaning easier and help prolong the furniture’s life. Cover are usually available in store but can also be ordered if needed.

Yes. Mix mild dish soap, a small amount of bleach, and warm water. Apply, scrub with a soft brush, rinse, and air-dry. White vinegar is a natural alternative. See our Care & Maintenance page for more tips.

Yes, while bordering states are no issue — if you would like to have things shipping interstate we would have to get you a quote. No problem, just contact us.

If you're not completely satisfied, you can request a return on in-stock inventory only for 14 days. If you items are special ordered — we do not offer returns. If you would like to return your in-stock items please contact us and we can certainly help you from there.

Yes—material samples are available for purchase.

Our white-glove partners hand-deliver your furniture, assemble it, position it where you want it, and remove all packaging. Visit our Shipping & Delivery page for full details.

Please call or contact us in order to process a warranty. Be prepared to upload photos of your The North River Collection furniture to speed up processing.